Flashevis Sales Policy – Shop with Confidence

Welcome to Flashevis, your trusted destination for high-quality, handcrafted scented candles. We are committed to providing our customers with a seamless and satisfying shopping experience. Please read our Sales Policy carefully to understand our ordering, payment, shipping, return, and refund processes.

1. Ordering & Payment

At Flashevis, we strive to make your shopping experience easy and enjoyable. You can place orders through:

  • Our official website: flashevis.xyz

  • Social media platforms

  • Our physical store in New Orleans, LA

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfers

All payments must be completed before order processing. We ensure secure transactions through encrypted payment gateways.

2. Shipping & Delivery

We offer fast and reliable shipping to ensure that your scented candles arrive safely. Our shipping policy includes:

  • Processing Time: Orders are processed within 1-3 business days.

  • Shipping Options: Standard and Express shipping are available.

  • Free Shipping: Orders over $50 qualify for free shipping within the USA.

  • Tracking Information: Customers receive a tracking number once the order is shipped.

For international orders, shipping times may vary based on location and customs clearance.

3. Order Cancellations & Modifications

  • Orders can be canceled or modified within 12 hours of purchase.

  • Once an order has been shipped, it cannot be canceled.

  • If you need to change your shipping address, please contact us immediately at info@flashevis.xyz.

4. Returns & Refunds

We take great care in crafting our candles, but if you are not satisfied with your purchase, you can request a return.

Return Policy

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, in original packaging, and in perfect condition.

  • Custom-made or personalized items cannot be returned unless defective.

Refund Process

  • Refunds are processed within 5-7 business days after receiving the returned item.

  • Shipping fees are non-refundable unless the return is due to a mistake on our part.

  • Refunds will be issued to the original payment method.

To request a return, contact us at info@flashevis.xyz with your order details.

5. Damaged or Missing Items

We carefully package all orders, but in rare cases, items may arrive damaged. If you receive a damaged or incomplete order:

  • Notify us within 48 hours of delivery.

  • Provide clear photos of the damaged items.

  • We will arrange a replacement or refund based on the situation.

6. Custom & Bulk Orders

Looking for customized scented candles for gifts, events, or businesses? We offer custom and bulk orders at special rates.

  • A 50% deposit is required for custom orders.

  • Large orders may be eligible for discounts.

  • Contact us at info@flashevis.xyz for a custom quote.

7. Customer Support

At Flashevis, customer satisfaction is our priority. If you have any questions or concerns, reach out to us:

Address: 1002 S CLEARVIEW PKWY, NEW ORLEANS, LA 70123-2370, USA
Phone: (217) 833-2217
Email: info@flashevis.xyz

We are here to help and will respond to inquiries within 24 hours on business days.

Shop the Best Handcrafted Scented Candles at Flashevis!

Thank you for choosing Flashevis! We appreciate your support and look forward to bringing warmth and elegance to your space with our premium scented candles.

For more details, visit flashevis.xyz.